1. Report categories
Use this process to report alleged copyright infringement, trademark misuse, non-consensual intimate imagery, privacy invasion, explicit real-person depiction, impersonation, child-safety risk, or other unlawful output connected to RenderRoute.
2. What to include
Send the request ID, hosted asset URL, customer or application name if known, category of harm, a clear explanation, your contact information, and evidence that you are the rights holder, subject, authorized representative, or qualified reporter. Do not attach illegal imagery or redistribute harmful content.
3. Copyright notices
A copyright notice should identify the protected work, the allegedly infringing material and location, the reporter’s contact details, a good-faith statement, an accuracy and authority statement, and a physical or electronic signature. The notice must also satisfy any additional requirements that apply in the relevant jurisdiction.
4. Consent and intimate-image reports
Reports involving non-consensual intimate or explicit real-person content receive high priority. Provide enough information to identify the material and the person affected without sending additional sensitive images. We may disable access, preserve relevant records, and coordinate with the customer, provider, host, or lawful authority.
5. Child-safety and emergencies
Do not send suspected child sexual abuse material. Report the asset location and identifying metadata to abuse@renderroute.app and use the appropriate national reporting channel. Imminent danger should be reported to local emergency services.
6. Counter-notices and mistakes
Where legally appropriate, an affected customer may be told about a report and offered a counter-notice process. We may decline restoration when the material violates policy independently of copyright.
7. Contact
Send reports to abuse@renderroute.app. Reports are reviewed according to the apparent severity, legal requirements, and the information available.
Contact hello@renderroute.app. Safety and takedown reports should go to abuse@renderroute.app.